State Farm® Insurance Agent Laura Mitchell

"Called to discuss the increase in my policy and after a brief discussion decided to cancel the policy.....Laura Mitchell herself spoke to me personally and seemed to not care if I cancelled or not and didn't try to get me to stay with State Farm .....piss poor customer service on her part especially with me being a customer of 12 years plus."

"Ashley Moultrie at State Farm in Pensacola has been a great help to me as I learned the best way to handle auto insurance concerns."

"Changing my policy was easy and efficient. I’ve been with this company for 20 years and I will never go anywhere else."

"Been with State Farm and the Laura Mitchell office for 20+ years, great local service- all the ladies in the office provide excellent customer service!!"

"Laura Mitchell is the best agent we have ever worked with hands down. She is our agent for our home and auto with State Farm and always welcomes us into the office whenever we have questions and concerns. She makes time for us to truly understand and we never feel rushed or unheard. Good, honest, quality advice for our biggest investment - our home."

"Laura Mitchell has been my agent for over 30 years for all types of insurance. She and her office staff are the best! She keeps you informed and up to date on all you need to know concerning your insurance needs. I highly recommend her!"

"Always helpful and informative!"

"This agency is outstanding! They are prompt and courteous. They also have the best rates. I highly recommend. I again want to say how kind and helpful everyone is."

"Hannah has great customer service. I am pleased with State Farm."

"I’ve used other State Farm agents in California, but the service I get from the entire staff at Laura Metcalf’s office is above and beyond! The wonderful women that answer the phone are always warm, friendly, helpful and extremely polite. If they are unable to assist me with questions, Laura is always quick to give me a call back. You can’t go wrong using this State Farm agency!"

"The absolute worst agent I have ever dealt with. The whole office from the top down is terrible at customer service. They do not care about their customers. I was talked to like a dog by an employee as well as Laura Mitchell herself. It went as far as she called me incompetent. I have been using insurance for a LONG time. I’ve never had any of these issues with anyone else. They have lost my business no matter how small it was. They will not gain one more penny out of me, my business that she didn’t know I own, or anyone else that will hear me."

"Gail is a peach! She’s been incredibly kind and helpful"

"Very pleasant to work with ,I needed quotes and she was very helpful"

"Been with them for years and even live in a different town. Awesome!!!"

"I felt like I was bothering them when I went in to transfer my uncle's policy. They were not very friendly."

"Great customer service. Went beyond just helpful. Tania is great. I'm very pleased I went to them."

"They are very helpful and listen to there customers, Thanks for all you do."

"I had a amazing experience really nice people loved it will recommend to other people"

"Worst agent I have ever dealt with in over 30 years of driving."

"Thank you Kristie Strickland for the wonderful experience In getting car insurance"

"They are very professional and respectful and have been that way for several years now. And I will continue to do business with them."

"Great help"

"So glad I don’t have to deal with this office again. Nothing but headaches."

"Awesome place Laura is awesome always very helpful"

"Staff and Laura are very pleasant and quite helpful. We enjoy doing business with them."